“Shaping Tomorrow: Innovations in Open Banking Transactions and the Future of Payments”

Mr. Amitabh Tiwari
President & Group CEO of Infotouch Technologies

Mr. Amitabh Tiwari, a digital innovation specialist and corporate diplomat, assumes the role of President & Group CEO of Infotouch Technologies, a leading Digital and IT Innovation Company. With a distinguished career spanning entrepreneurship and intrapreneurship in the IT and digital innovation industry, Tiwari has played a pivotal role in transforming Infotouch Technologies into an international business arcade since its inception in 2006.

“As an entrepreneur and intrapreneur, I am deeply committed to driving innovation and fostering collaborations in the digital landscape,” says Tiwari. “Infotouch Technologies is poised to lead the way in digital transformation, and I am honored to lead the company into its next phase of growth and success.”

Future of Payments

In the ever-evolving landscape of financial technology, banking transactions and the future of payments are at the forefront of innovation. The way we handle money is undergoing a radical transformation, driven by advances in technology, changing consumer expectations, and regulatory developments. This blog will explore the current state of banking transactions, emerging trends, and what the future holds for payments.

The Evolution of Banking Transactions

Traditionally, banking transactions were conducted in person, with customers visiting their local branch to deposit checks, withdraw cash, or transfer funds. The advent of the internet and mobile technology revolutionized this process, making it possible to perform almost any banking task online or via a smartphone. Today, digital banking is the norm, with customers expecting seamless, instant access to their accounts.

Key Milestones in Banking Transactions

  1. Automated Teller Machines (ATMs): Introduced in the 1960s, ATMs allowed customers to perform basic transactions without the need for a teller.
  2. Online Banking: The 1990s saw the rise of online banking, providing customers with the ability to manage their finances from their computers.
  3. Mobile Banking: The proliferation of smartphones in the 2000s brought banking to our fingertips, enabling transactions on the go.
  4. Contactless Payments: The last decade has seen the widespread adoption of contactless payments, allowing for quick and secure transactions using cards or mobile devices.

Emerging Trends in Payments

As technology continues to advance, new trends are shaping the future of payments. Here are some of the most significant developments:

1. Digital Wallets and Mobile Payments

Digital wallets, such as Apple Pay, Google Wallet, and Samsung Pay, are becoming increasingly popular. These platforms store users’ payment information securely and allow for fast, contactless transactions using smartphones or wearable devices. The convenience and security of digital wallets are driving their adoption, particularly among younger consumers.

2. Cryptocurrencies and Blockchain

Cryptocurrencies like Bitcoin and Ethereum are challenging traditional banking systems by offering decentralized, peer-to-peer transactions. Blockchain technology, which underpins cryptocurrencies, provides a secure and transparent way to record transactions. While the mainstream adoption of cryptocurrencies is still evolving, they hold the potential to disrupt traditional payment systems and offer new opportunities for innovation.

3. Biometric Authentication

Biometric authentication, including fingerprint scanning, facial recognition, and voice recognition, is enhancing the security of banking transactions. By reducing reliance on passwords and PINs, biometrics provide a more secure and user-friendly way to authenticate transactions, helping to prevent fraud and identity theft.

4. Real-Time Payments

The demand for real-time payments is growing, with consumers and businesses expecting instant transaction processing. Innovations like the Faster Payments Service (FPS) in the UK and the Federal Reserve’s FedNow service in the US are making real-time payments a reality. These systems allow for immediate fund transfers, enhancing cash flow and improving the overall efficiency of financial transactions.

5. Open Banking

Open banking initiatives, which promote the sharing of financial data between banks and third-party providers through APIs, are fostering greater competition and innovation in the financial sector. This allows for the development of new services and applications that can offer personalized financial advice, better loan products, and improved customer experiences.

The Future of Payments

Looking ahead, the future of payments is set to be characterized by further innovation and increased integration of technology into our daily financial activities. Here are some predictions for what the future may hold:

1. Increased Use of AI and Machine Learning

Artificial intelligence (AI) and machine learning are poised to play a significant role in the future of payments. These technologies can enhance fraud detection, improve customer service through chatbots, and provide personalized financial recommendations. By analyzing vast amounts of transaction data, AI can help banks and payment providers offer more tailored and efficient services.

2. Enhanced Security Measures

As cyber threats become more sophisticated, the need for robust security measures will intensify. Future payment systems will likely incorporate advanced encryption, multi-factor authentication, and continuous monitoring to safeguard against fraud and data breaches. Quantum computing could also play a role in developing next-generation security protocols.

3. The Rise of Central Bank Digital Currencies (CBDCs)

Central banks around the world are exploring the development of digital currencies. CBDCs could offer a secure and efficient alternative to traditional cash, with the potential to streamline monetary policy and reduce the reliance on physical currency. Countries like China are already piloting digital versions of their national currencies, and others are expected to follow suit.

4. Seamless Integration with IoT

The Internet of Things (IoT) is expanding the possibilities for payments, enabling seamless transactions between connected devices. For example, smart refrigerators could automatically reorder groceries, and cars could pay for fuel or tolls autonomously. The integration of IoT and payments will create new convenience levels and efficiency in everyday transactions.

5. Financial Inclusion

Technology has the potential to bring financial services to unbanked and underbanked populations worldwide. Mobile banking and digital payments can provide access to financial services in remote areas, helping to bridge the gap and promote economic development. Initiatives aimed at financial inclusion will continue to grow, leveraging technology to create more equitable financial systems.


The future of payments is bright, with technology driving unprecedented changes in how we conduct financial transactions. As digital wallets, cryptocurrencies, biometric authentication, and real-time payments become more prevalent, the banking industry must adapt to meet evolving consumer expectations. Embracing innovation and prioritizing security will be crucial for financial institutions to stay relevant in this rapidly changing landscape.

The transformation of banking transactions is not just about convenience; it’s about creating a more inclusive, secure, and efficient financial ecosystem. As we look ahead, the potential for innovation in payments is limitless, promising a future where managing money is easier, safer, and more accessible than ever before.

About Amithabh Tiwari

Tiwari’s expertise extends beyond business operations, as he has served as a corporate diplomat facilitating government-to-government (G2G) collaborations in future technologies across the GCC, Middle East, and India. His engagements in G2G, G2B, B2B, and G2C interactions have been instrumental in advancing bilateral and multilateral partnerships.

“I have had the privilege of working with various governments to formulate comprehensive strategies and regulations aligned with their future missions and visions,” Tiwari explains. “My advisory roles in sustainable governance, smart cities, sustainable finance, sustainable transport, and AgriTech aim to contribute to the long-term well-being of nations and their citizens.”

In addition to governmental engagements, Tiwari extends his expertise to large corporate enterprises, assisting them in formulating and executing sustainable strategies. By focusing on sustainable governance, smart cities, sustainable finance, sustainable transport, and AgriTech, Tiwari fosters a holistic approach to sustainability and responsible business practices.
Infotouch Technologies, under Tiwari’s leadership, is committed to driving digital innovation and fostering meaningful partnerships that contribute to societal and economic progress.

About Infotouch Technologies

Infotouch Technologies is a leading Digital and IT Innovation Company dedicated to driving digital transformation and innovation. With a focus on sustainable governance, smart cities, sustainable finance, sustainable transport, and AgriTech, Infotouch Technologies is at the forefront of shaping the future of technology. Led by President & Group CEO Amitabh Tiwari, the company is committed to delivering impactful solutions and fostering collaborations that drive positive change.

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